Providing the best experiences ever! (2023)

The human body experiences changes in its normal functioning when traveling to places above 2,400 m.a.s.l. One of these changes is the so-called altitude sickness known by different names depending on the country you are visiting. In Peru it is popularly known by the name of ‘Soroche’ and is very common among travelers arriving in cities like Cusco.

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What is Soroche?

Aaltitude sickness or soroche is caused by the lower atmospheric pressure at high altitudes, at greater heights there is less and less oxygen concentration in the air, which results in a direct consequence in the amount of oxygen stored in the blood, therefore the different organs of the body receive less oxygen as usual.
The human body transports and distributes the oxygen throughout the body through the red blood cells present in the blood, this function is significantly altered when at altitudes above 2 400 meters above sea level

What are the Soroche symptoms?

One of the organs of the body that is most affected by poor oxygen supply is the brain. among others symptoms usually are headaches, acute dizziness, shortness of breath and a feeling of disorientation comparable to being drunk after drinking alcohol. The most serious symptoms may include difficulty when breathing while in a state of rest, blue or purple coloration of the skin and in extremely severe cases, which are not frequent, brain or pulmonary edema and death can occur.

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How to deal with Soroche

The soroche or altitude sickness has no established cure but the human being has lived in high places for thousands of years, so the remedies are well known and practiced.

  • The first recommendation is to reduce the rhythm of the body, that is, to walk more slowly, to climb steps one by one, avoiding at all times puting the body under extra estress due to it is already in a state of crisis due to the lack of oxygen.
  • The human body normally becomes used to altitude after 2 or 3 days, this varies depending on many factors, such as age, physical condition and tolerance for lack of oxygen. This gradual process is known as acclimatization, and once the body has become accustomed, physical activities can be carried out with total normality.
  • Food is a very important factor to consider if it is the first time you travel to high altitudes places such as Cusco or if you are particularly sensitive to altitude sickness. A diet rich in fruits, vegetables, Andean cereals such as kiwicha and quinoa helps the body stay stable. Avoid very spicy or high-fat foods at all times because digestion at high altitudes is different.
  • Stay hydrated by drinking water (2 or 3 liters per day per person) to successfully overcome the acclimatization stage.
  • The coca leaf was considered sacred by the Empire of the Incas and this was not only part of their beliefs but was based on the extraordinary natural qualities of the bush. Studies carried out on the coca leaf have shown that this plant, in addition to having the alkaloid known as cocaine (less than 1% of the total), also has 15 other alkaloids, many of them are natural regulators of the body's cycles, others are stimulants for the production of certain substances, which makes the coca leaf a great alternative if you want to relieve the body from altitude sickness symptoms.
  • There are some pills called 'Sorojchi Pills' that one can buy at any pharmacy in Cusco without a prescription and that help significantly reduce the most uncomfortable symptoms of altitude sickness (dizziness, fatigue, headache).
  • There are also oxygen tubes that one can buy in hotels or in some pharmacies. These oxygen tubes allow you to breathe as if you were at a height of 100 meters above sea level.

Highest locations in Cusco:

  • Ausangate mountain, south of Cusco. Height 6 384 m.a.s.l
  • Salkantay mountain, north of Cusco. Height 6 261 m.a.s.l
  • Inca Trail, Warmihuañuska mountain pass. Height 4 200 m.a.s.l.
  • Malaga mountain pass, Southeast of Cusco. Height 4 297 m.a.s.l
  • Pirhuayani mountain pass, Southeast of Cusco. Height 4 725 m.a.s.l
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How can I give best experience? ›

To help you with this process, we made a list of 8 things you can do to create a great customer experience.
  1. Design the Experience. Every company has a mission and its own set of goals. ...
  2. Show Empathy. ...
  3. Be Friendly. ...
  4. Provide Value. ...
  5. Never Stop Improving. ...
  6. Be Consistent. ...
  7. Leverage Technology. ...
  8. Appreciate Your Customers.
Mar 18, 2021

What is the most amazing experience? ›

10 Amazing Experiences To Have Across The World
  • 1.) Go skiing in the French Alps.
  • 2.) Go swimming with Manta Rays in the Maldives.
  • 3.) See Machu Picchu at sunrise.
  • 4.) Swim in a Cenote in Mexico.
  • 5.) Do a road trip across Italy.
  • 6.) Explore ancient kingdoms in Sri Lanka.
  • 7.) Go on a safari in South Africa.
  • 8.)
Dec 5, 2022

What is an example of positive experience? ›

Positive Experiences

The birth of a child. The birth of a grandchild. A reconciliation or reunion with a loved one. Immersing yourself in a new culture or way of life.

Why is it important to provide a great customer experience? ›

Why is great customer experience important? Positive customer experience is a way of standing out from competitors. As more brands compete for public attention and more options are readily available, CX provides a way to put your product and brand at the forefront.

What is an exceptional experience? ›

meanings of exceptional and experience

much greater than usual, especially in skill, intelligence, ...

How do you say your experience is good? ›

I think that I did well on my previous course. I got on well with other people, and really enjoyed working with them. At the same time, sometimes I had to put my work first, and make sure that I completed what I needed to do. So, I would say that they would describe me as disciplined, but friendly and supportive.

What is another word for amazing experience? ›

extraordinary. fabulous (absolutely, dahling!) fantastic. fascinating.

How would you describe a wonderful experience? ›

15 Wonderful Words for Delightful Experiences
  1. Petrichor. The scent of rain on dry ground. ...
  2. Eyesome. Easy on the eyes. ...
  3. Toothsome. Delicious. ...
  4. Jucundity. Merry enjoyment, delight. ...
  5. Salubrious. Good for the health. ...
  6. Voluptuate. To take luxurious pleasure in something. ...
  7. Dulciloquent. Having a gentle, sweet way of speaking. ...
  8. Snuggery.
Nov 15, 2013

What is another word for wonderful experience? ›

1 awesome, wondrous, miraculous, prodigious, astonishing, amazing, astounding, phenomenal, unique, curious, strange.

What makes an experience meaningful? ›

Connectedness is the core; it is the base of all meaningful experiences. If an experience didn't connect to anything, then we wouldn't resonate with it, we won't understand it, and we wouldn't discern any purpose or significance to it.

How experiences shape your life? ›

Even an experience that is not monumental will change us. A seemingly unimportant experience may simply change how you feel one day which can cause a chain reaction of how you act a certain day, and how you act that day could affect your life as a whole. Our identity is simply a collection of experiences.

How can you describe an experience? ›

Adjectives often applied to "experience": broad, wide, good, bad, great, amazing, horrible, terrible, pleasant, unpleasant, educational, financial, military, commercial, academic, political, industrial, sexual, romantic, religious, mystical, spiritual, psychedelic, scientific, human, magical, intense, deep, humbling, ...

What is positive customer experience? ›

Customer experience refers to the sum total of a customer's interactions with a brand. Positive customer experience comes when consumers perceive their interactions with a brand to be memorable, special, enjoyable, or worthwhile.

What is the impact of good customer experience? ›

Exceptional customer experience builds a foundation of loyalty and improves customer retention. People are looking for high-quality products and services at an optimal price. Customers are willing to pay more for the same products and services if they feel the companies are providing extra value through interactions.

How do you provide exceptional experience? ›

Ways to Create an Exceptional Customer Service Experience
  1. Begin and end customer interactions with “thank you.” ...
  2. Use digital resources to put people first. ...
  3. Employ effective social media strategies. ...
  4. Talk to your customers where they are. ...
  5. Get feedback from customers and implement it.
Nov 1, 2021

How do you deliver exceptional experience? ›

10 ways to deliver great customer service
  1. Know your product. ...
  2. Maintain a positive attitude. ...
  3. Creatively problem-solve. ...
  4. Respond quickly. ...
  5. Personalize your service. ...
  6. Help customers help themselves. ...
  7. Focus support on the customer. ...
  8. Actively listen.
Nov 20, 2022

What does it mean to provide exceptional service? ›

What is exceptional customer service? Exceptional customer service is the unconditional commitment to giving the highest level of product or service to every person, regardless of the circumstances. It doesn't matter if the customer is at fault for the issue.

Can you describe your best experience of working in a team? ›

I enjoy working in a team environment, and I get along well with people. In my past work experience, I implemented a system to help organize the communication between my coworkers to enhance our productivity as a team. It helped us delegate tasks more easily, which led to earlier completion dates.

What is another way to say experience something? ›

(verb) in the sense of undergo. Synonyms. undergo. encounter. endure.

What is a more powerful word than amazing? ›

Words to use instead of Amazing in Marketing Copy:

Unimaginable. Phenomenal. Splendid. Remarkable. Unbelievable.

What is the meaning of astonishing experience? ›

: causing a feeling of great surprise or wonder : surprising. an astonishing discovery.

How do you describe good experience in a sentence? ›

It was such a wonderful experience which allowed me to deal with all the emotional problems at that time. It was a very beautiful, wonderful experience for them and for me to see this happening.

What is an insightful experience? ›

(ɪnsaɪtfʊl ) adjective. If you describe a person or their remarks as insightful, you mean that they show a very good understanding of people and situations. [approval] She offered some really interesting, insightful observations.

What's another word for priceless moments? ›

irreplaceable, precious, costly, incomparable.

What makes an experience unique? ›

1. An experience which is exceptionally different from others, thus creates a feeling of excitement, curiosity, interest, contentment and makes the experience memorable. Receiving such an experience will give the individual an impression of being valued highly and build differentiation and preference for the presenter.

What is the power of experience? ›

Experiences like research or creative work, internships, community service, or study abroad allow you to apply what you learn in the classroom to hands-on, real-world situations.

Why does experience make us stronger? ›

Psychologists say traumatic events can make you stronger physically and mentally. Research shows people who lived through post-traumatic growth report positive changes in their relationships with others, a better appreciation of life, and new possibilities in life. There's a benefit to overcoming adversity.

How do experiences change people? ›

Experiences may influence people in different ways. Some may take divorce as a painful experience that causes a lasting increase in neuroticism. Others may feel liberated, becoming more gregarious and open-minded. If so, trait change in any given individual remains unpredictable from merely experiencing certain events.

Are experiences in life important? ›

Significant events in your past can provide insight into your values, beliefs, interests, strengths, and dreams. These experiences stand out because of how they made you feel: good, satisfied, engaged, energized, or inspired. They can tell you a lot about what's really important to you.

What can life experiences teach you? ›

13 Lessons Life Has Taught Me
  • It's not personal. It rarely ever is. ...
  • Never make anyone feel small, including yourself. ...
  • If you stop stretching, you contract. ...
  • Everything is a lie. ...
  • Not giving up doesn't mean holding on when you're wrong. ...
  • Fail to succeed. ...
  • Action is the only thing that counts. ...
  • Everyone's life is difficult.
Feb 4, 2014

How do you say you have experience in something? ›

Here is a list of some experience synonyms you can use:
  1. Exposure.
  2. Familiarity.
  3. Proficiency.
  4. Competence.
  5. Insight.
  6. Resourcefulness.
  7. Mastery.
Sep 29, 2021

What is key to deliver a great customer experience? ›

You really have to be able to relate to a customer to deliver a great experience. That starts with empathy. It means putting the customer at the centre of everything you do. It's a crucial customer service skill.

What are the 3 main components of customer experience? ›

Discovery, Engagement, and Delivery are the three main components of Customer Experience.

What makes a great customer experience leader? ›

A great CX leader has the ability to establish great relationships and networks across functions to effectively make an impact. A great CX leader has the ability to articulate how CX links to return on investment, and works with senior leaders in helping them understand their role in driving impactful change.

How do you describe customer excellence? ›

What is Customer Excellence? Customer excellence, also known as customer success, begins with ensuring customers achieve their desired outcomes. To achieve success customers need to be certain of getting value from the products or services they have purchased. They need to have their expectations met, or surpassed.

What is customer experience in simple words? ›

"Customer experience is the sum of all the interactions that a customer has with an organization over the life of the relationship with that company or with that brand" Annette Franz, founder and CEO of CX Journey. Customer experience (CX) focuses on the relationship between a business and its customers.

What is customer experience and success? ›

Team goals: Customer experience strives to build an overall positive relationship and experience with the customer, while customer success strives to help the customer get the most out of a specific product or service.

What is the value of customer experience? ›

Customer experience value (CXV) helps companies to recognize a customer's value at the point of customer contact and decide how to maximize that value through dynamic, personalized treatment to ensure maximum CX ROI.

What is the positive experience? ›

The “positive experience index” is a measure of respondents' experienced well-being on the day before the survey in terms of feeling well-rested, being treated with respect all day, smiling or laughing a lot, learning or doing something interesting, and experiencing enjoyment.

What is a positive experience at work? ›

When employees have a positive experience in the workplace, they demonstrate a greater sense of: Belonging – feeling part of a team, group, or organization. Purpose – understanding why one's work matters. Achievement – a sense of accomplishment in the work that is done.

What is a positive experience for a customer? ›

Positive customer experience occurs when a customer enjoys their interaction with a company, product, or service. This satisfaction leads to customer happiness and increases the likelihood of repeat business.

What is most positive about experience at work? ›

Higher Engagement And Higher Productivity

A good employee experience leads to higher employee engagement and employee productivity. Employees are more devoted to work and the company. It results in better business outcomes and an improved sense of individual well-being.

Can positive experiences make you happy? ›

Conclusion. Research is clear that experiences bring us more happiness than material things. If you look at yourself, you will likely find this to be true.

Should you reflect on positive experience? ›

Reflecting on positive experiences can be very uplifting and motivating. It encourages you to see what you have been doing well in your education and career and how you can use this to your advantage in the future.

How do you create positive employee experiences? ›

6 Best Practices to Create a Positive Employee Experience:
  1. Listen to your people. ...
  2. Keep an open channel of communication with your team. ...
  3. Support your employees' development. ...
  4. Equip and enable leaders and managers. ...
  5. Create space for peer-to-peer support. ...
  6. Reinforce the desired employee experience through all touch points.

What are the 3 most important things in a workplace? ›

There are three key employer characteristics a job seeker should look for in an employment relationship: reputation, career advancement and work balance.

What is the value of employee experience? ›

A positive employee experience can foster strong company culture and drive business objectives. According to a 2021 Willis Towers Watson global survey, 92% of employers said enhancing employee experience is an important priority for their organizations for the next three years.

What are 3 benefits of work experience? ›

Whatever job you try, you'll learn more about yourself and working life. You'll also gain skills in the process. It may even lead to more suitable experience with the same company. It could be good preparation for another opportunity that's closer to what you want to do.

What are three benefits of gaining work experience? ›

10 Huge Benefits of Work Experience for Your Career
  • You'll enter the job market. ...
  • You get to apply your skills in a new context. ...
  • You'll gain new skills. ...
  • You'll begin to understand the industry. ...
  • You get to learn about a new employer. ...
  • You'll become familiar with a new industry. ...
  • You'll build your professional network.
Jan 17, 2022


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